O-NET Elevate Help

Welcome,

We have included many self-help videos to help you get the most out of these amazing apps. Please watch all or choose a specific video that you require help with.

As always, our Tech Support team is available for help.

  1. Setting up your Wi-Fi and App HERE
  2. Intro to the Main Dashboard and App HERE
  3. Intro to the Main Menu in the App HERE
  4. Setting up a Guest Network HERE
  5. Learn about the Settings Menu HERE
  6. Learn about Connected Devices on your Network HERE
  7. How to Enable and Disable Applications Using the App HERE
  8. How to set up Alexa HERE

ProtectIQ

  1. Learn About ProtectIQ HERE

Parental Controls

  1. Setting Up Basic Parental Control Panels HERE
  2. How to Add Filters to Enhanced Parental Control Profiles HERE
  3. How to View Usage with  Enhanced Parental Controls HERE
  4. Learn About Notifications for Enhanced Parental Controls HERE
  5. How to set up Enhanced Parental Control Profiles HERE
  6. How to set Screen Time Limits with Parental Control HERE

 

Contacting Support

Call us

Technical problems

587-796-8444

Billing & account help

403-556-6638

Email us

Fill out our support form (we respond within 1 business day)