O-NET is now a part of TELUS family

Good News, your switch to TELUS PureFibre services is coming soon! You might see more TELUS trucks in your neighborhood than usual. They’re not just installing the TELUS PureFibre network throughout the Town of Olds—they’re revolutionizing the internet as you know it.

Welcome to the TELUS family! We’re thrilled to have you join us. Here’s a simple guide to your smooth transition:

  1. Keep an eye on your inbox: In the coming months, you’ll receive a personalized email from us.
  2. Your tailored transition: This email will contain:
    1. Easy-to-follow steps to move your services to TELUS
    2. A quick form to tell us about your specific needs
    3. Personalized support: After you’ve shared your needs, a friendly TELUS representative will reach out to help set up your home services.

We’re moving customers over in phases to ensure everyone gets the attention they deserve. While you wait for your personalized email, please know we’re working hard to make your switch to TELUS as seamless as possible. Your friends and neighbors might get their notifications first, but rest assured, yours will arrive soon!

For now, there’s no need for any action on your part, your O-NET services and team will continue to serve you. Please watch your inbox for your upcoming migration announcement. Our dedicated team is committed to securing the best deal for you and will be here to support you throughout the entire process.

For more information about the change to TELUS PureFibre services, check out the Frequently Asked Questions https://o-net.ca/o-net-aquisition-faq/.